Foggers Age Verification Process, Step by Step
| Step | What happens |
|---|---|
| 1. Checkout | You confirm you are 21 or older before paying. |
| 2. Order confirmation page | Right after you order, the page asks you to upload a government-issued photo ID. |
| 3. Email link | About 15 minutes after the order, we email a link to upload the ID, in case you skipped the page. |
| 4. Reminder | If the ID is still missing, a reminder email follows about 24 hours later. |
| 5. Hold | The order stays on hold, and does not ship, until the ID is verified. |
| 6. Verified | Once the ID is confirmed, the order moves to packing and leaves within 24 hours on business days. |
| Returning customers | If you were verified on an earlier order, you are usually cleared automatically. |
The quickest route is to upload the ID straight from the order confirmation page, while you still have the order open. It takes a minute with a phone camera. If you close that page, the emailed link does the same job, so check your inbox and spam folder for it.
The hold in step 5 is the main reason a Foger order sits still after checkout. Our shipping policy explains the other reasons an order can be held, such as an address problem, and what dispatch timing looks like once you are cleared.
Why Foger Orders Need a 21+ ID Check
Most foggers we sell contain nicotine: the Switch Pro 30K pod, the kit and the Bit 35K are all 5% (50 mg/mL) salt nicotine. The 0% Switch Pro pod and the Switch Pro battery have none, and they are sold under the same 21+ rule. Under federal law, the minimum age to buy any tobacco or nicotine product in the US, including e-cigarettes and vapes, has been 21 since December 20, 2019, when the change was signed into law. The FDA states that this minimum age applies to all retailers with no exceptions.
A box at checkout that says "I am 21" is easy to tick. A photo ID is how we confirm it. That is why we check every new customer, not just people who look young in a store, and why an order can't ship on the checkbox alone. Some states and cities add their own rules on top of the federal age, and those rules change, so the ID check is the same for every order wherever it is going.
If you're new to these devices and want to know exactly what's inside them, the page on do foggers have nicotine covers strength and ingredients device by device.
Which Photo IDs Work for a Fogger Order?
We accept a current government-issued photo ID that shows your name and date of birth. The common ones are:
- A driver's license.
- A state-issued ID card.
- A passport.
For the check to go through on the first try, the photo should show the whole card with all four corners, be in focus, and have no glare across the name, photo or date of birth. The ID should be current, not expired, and the name should match the name on the order. A screenshot of a blurry photo, a card with a finger over the birth date, or a photo of a photo usually has to be redone.
What if my ID is rejected?
If we can't confirm your age from the image, we'll email you. Upload a clearer photo through the same link, or reply with your order number if you need help. Our contact us page lists what to include so we can sort it out in one reply.
What If I Don't Upload My ID for a Foggers Order?
The order stays on hold. It is not packed or shipped until the ID is verified, and there is no way to skip this step. You'll get the emailed link about 15 minutes after ordering and a reminder about 24 hours later. Uploading at any point after that releases the order for verification.
If you have changed your mind and no longer want the order, email us with the order number and we'll deal with it. Please don't place a second order to "start again" while the first is on hold. Two orders on hold take longer to untangle than one.
Keep in mind that a Foger order can't be returned for a change of mind once it ships, opened or unopened. The returns policy covers what we do for an item that arrives damaged or defective.
What Happens to the ID Image You Upload
The ID image is used only to confirm that you are 21 or older. We don't use it for marketing, and we don't use it to build a profile of you. Once you are verified, later orders are usually cleared automatically, so most returning customers don't need to upload again.
Upload the ID only through the link on your order confirmation page or in our email, not as a reply attachment to some other message, so it reaches the order it belongs to. If you have a question about how your ID is handled, email support@foggers-vape.com with your order number.
Can I Order Foggers for Someone Else?
No. Orders must be placed by the adult, 21 or older, whose photo ID is uploaded for that order. We don't accept orders placed on behalf of another person, and we won't verify an order using someone else's ID. That rule protects the age check: if the ID and the buyer don't match, the check means nothing.
If a friend wants to try a fogger, the simplest route is for them to order in their own name and verify with their own ID. They can start from the full foggers lineup to compare the kit, the pods and the Bit 35K, and check how much are foggers before choosing.
For anything else about orders, IDs or shipping, the foggers FAQ collects the questions we hear most.
Foggers Age Verification FAQ
Do I need to upload ID to buy foggers?
Yes. Every new customer confirms they are 21 or older at checkout and then uploads a government-issued photo ID after ordering. The order confirmation page asks for it, and we email a link about 15 minutes later. Orders are held until the ID is verified. Customers verified on an earlier order are usually cleared automatically.
What ID do you accept for Foger orders?
A current government-issued photo ID showing your name and date of birth, such as a driver's license, a state ID card or a passport. Photograph the whole card with all four corners visible, in focus and without glare. The name on the ID should match the name on the order, and the ID should not be expired.
How long does age verification take?
It depends on when the ID arrives. The order is held until the ID is uploaded and verified, then it leaves within 24 hours on business days. Uploading straight from the order confirmation page is the fastest route. Returning customers who were verified before are usually cleared automatically, without a new upload.
Why is my fogger order on hold?
The most common reason is a missing or unreadable ID. Check your email for the upload link we send about 15 minutes after the order, and the reminder about 24 hours later. Upload a clear photo of your government-issued ID through that link. If the ID is already uploaded, email us with your order number.
Do I have to verify my age on every order?
Usually not. Once you have been verified on an earlier order, later orders are usually cleared automatically. If we ever need a fresh upload for a new order, we'll email you a link to it, and the order waits until the new ID is verified.
Ready to order?
Compare the Switch Pro kit, its pods and the Bit 35K with live prices and stock, then verify once at checkout.